DETAILED DASHBOARDS INCREASE VISIBILITY
Viewing user, team or department performance in real-time is easy and fast. It is now possible to build a complete hierarchy which represents your departments, teams and users. Supervisors and team leaders are granted access rights based on their responsibilities and will instantly be able to see the performance of teams and users under their supervision.
VALUABLE ANALYTICS FOR THE WHOLE TEAM
Get an eagles-eye view of where your cases are per user, team or across the board. Global dashboards allow executives to track overall performance of the agency, while supervisors can see real-time graphs of activity performance for their teams, and users can easily track activities and activity outcomes for specified dates. Outcomes of various activities can also be analysed in great detail.
REPORTING FLEXIBILITY & POWER
VoyagerNetz’s powerful reporting capabilities provide valuable analytics into your business. SAP Crystal Reports allows you to create Month end transactional reports that generate pay-over schedules in exactly the format required by your customers, and you can build up a flexible and powerful collection of valuable custom reports available at the click of a button.
BI ANALYTICS & REPORTING
Our BI Analytics tool work seamlessly with powerful analytical tools such as Tableau and PowerBI and allows for the creation of flexible reports and KPI dashboards. Users only have access to data defined by the role-based data security functionality which ensures that your data stays secure, giving your users powerful ways to view and work with the data they have access to.