CLICK-TO-DIAL

EXTENSION

 

STREAMLINE AGENT ACTIVITIES TO MAXIMISE EFFICIENCY

Avoid errors and stop wasting time retyping numbers from VoyagerNetz into a handset phone. With Click-to-dial, a simple click is all that is required to start recovering debt.

TELEPHONY IN THE DIGITAL AGE

Voice over Internet Protocol (VoIP) technology, working in conjunction with Click-to-dial, allows for voice communications over the internet and is the future of low-cost, high-gain dialing campaigns.

 
 

SAVE DIALED NUMBERS AND CALL OUTCOMES

Dialed numbers and call outcome qualifications are automatically saved onto the current open activity and this information can be compiled as part of a report.

RECORD CALLS, MOTIVATE AGENTS, MONITOR SUCCESS

*Call recordings are automatically attached to the applicable case in VoyagerNetz and can be used for training, quality assurance and compliance or reference purposes. *subject to your choice of VoIP Softphone

 

AVOID SYSTEM MISUSE & BOOST BUSINESS VALUE

Click-to-dial reduces the likelihood of unauthorised personal calls and ensures that agents are dialing only for the good of the business.