RECORD CALLS, MOTIVATE AGENTS, MONITOR SUCCESS
*Call recordings are automatically attached to the applicable case in VoyagerNetz and can be used for training, quality assurance and compliance or reference purposes. *subject to your choice of VoIP Softphone
AVOID SYSTEM MISUSE & BOOST BUSINESS VALUE
Click-to-dial reduces the likelihood of unauthorised personal calls and ensures that agents are dialing only for the good of the business.