FEATURES

MANAGE COSTS, FEES AND CAPITAL SPLITS WITH A SMILE

Debt collection finances can be really complex. Our ARMNetz Solutions are specifically designed to cater for the complex financial requirements of the Council for Debt Collectors and the National Credit Regulator in an uncomplicated and easy-to-use way. You can automate the calculation and addition of fees and costs, as well as the division and distribution of payments in accordance with plaintiff SLAs.

 

BULK PAYMENT IMPORTS

Importing thousands of new payments into your system on a daily basis is easy and fast with VoyagerNetz's powerful data import capabilities. Our automated data integration technology ensures that your data is accurate and secure.

 

FINANCIAL SETTINGS TO SUIT YOUR COLLECTION PROCESS

You can customize the way in which VoyagerNetz automatically manages and calculates your imported payments. When bulk importing payments into the system, VoyagerNetz is able to automatically distribute the capital accordingly, add a 10% collection fee, calculate a specified interest formula and add 15% VAT. You are also able to limit the total costs and maximum collection fee allowed on all cases to match the latest Council for Debt Collectors Schedule B values.

 

PLAINTIFF PAYOVER/DISTRIBUTION REPORTS

With all of your payments accurately captured and distributed by the system you are able to view and print a Payover/Distribution report in exactly the format you require within seconds. Customize your reports per Plaintiff and VoyagerNetz will automatically merge the data according to your selected filters. Add details on payment distributions, costs, fees, interest, VAT and a host of other data filters to choose from.

 

AUTOMATICALLY CALCULATE INTEREST AND COSTS

Our flexible interest calculation functionality allows for dozens of date specific interest rates on one case, calculated at lightning fast speeds. Your custom costs for phonecalls, letters and other necessary expenses are automatically added to cases when triggered by the execution of certain activities in your workflow.

 

PROMISE TO PAY (PTP) MANAGER

The VoyagerNetz PTP Manager provides recovery agents with an easy-to-use application to create, edit and manage PTP Arrangements. It is fully automated to manage customer experience by using workflow to drive agents through the PTP management process, as well as auto send reminder SMSs to debtors with regard to their PTP Arrangements, for example, five days before payment is due.

DEBIT ORDER MANAGER

The VoyagerNetz Debit Order Manager allows for seamless integration between leading service providers in the electronic collections industry (EFT, AEDO and NAEDO) and VoyagerNetz. Bulk import, capture, manage and automate debit order submissions and collections right in your VoyagerNetz solution.

 
 

TRUST ACCOUNT MANAGER

Exporting the relevant case data from VoyagerNetz to the automated dialer program is simple and fast

The VoyagerNetz Trust Account Manager is a tool that enables you to reconcile your bank statement, allocate bank statement transactions against identified cases in your ARMNetz Solution, and post payments directly to these cases. It also allows you to identify unallocated payments and pro-actively resolve any possible issues and conclude the allocation and posting.